For USAA Federal Savings and Loan, which is named as the USAA Bank, to close down the majority of its banks, it would have to shut down operations completely. There are no monthly maintenance fees, regardless of how many features your account offers. There is actually no way to get your SSA funds back unless you close all of your property and casualty policies. But if you’re set on closing your account, be prepared to decline any offer made. They gave you a heads up months ago and you missed it. Comment. We will call back during business hours and hopefully talk to a higher-up. To this day, 4 months later, I STILL have not been able to use the debit card i was issued, or even make online purchases. I just thank god I have a good job and another bank account. Step 3. They said the issue was because we were missing a signature card on MY online account (I never login--we always login through my husband's account, as the bank accounts are shared and show up on both of our online accounts). The ATM fee refund does not apply to USAA Cashback Rewards Checking. Open a USAA Bank checking or savings account – or both. I just opened up a USAA account a few days ago. AngusMactavish 3,113 Posted December 16, 2020. USAA Bank does not charge a fee for the first 10 ATM withdrawals. The only way I could have seen it was to login and check the messages, and since these are shared bank accounts with my husband, we usually just login through his username. Message 3 of 42 0 Kudos RockinRay. Follow the voicemail instructions. @PopGoesTheWeasel, Guess what - I closed my account. or Forgot your  Password? The ability to add and see all my non-USAA accounts, along with my USAA Auto Insurance is awesome. Step 4 Call 1-800-531-USAA. Pay off your balance. I love the layout of USAA's website. FUCK YOU USAA! Come that time I went to pay it off and oh and behold, they closed my account and sold it off to collections with 0 notice, they also canceled my insurance I had with them where I had paid nearly 4,000 out of pocket. They know I live in Mexico. USAA checking accounts have no monthly service fees or minimum balance requirement and offer customers overdraft protection via savings account or credit card. Banking SUCKS - they don't honor stop payments. That was it. 800-531-USAA, #8722 on AT&T, Sprint, T-Mobile, and VerizonTo call by mobile phone, Note  In the USAA Community, we strive to be a trusted place for our members to comment or ask a question about a service USAA provides, connect with other members, or ask questions on military life topics. Not a single email warning that they were about to shut down our accounts. Typically accounts are closed because you are significantly overdrawn, have had frequent overdrafts, or have bounced a number of checks. A 1% foreign transaction fee applies to withdrawals outside the United States. I contacted USAA yesterday (24 Dec) about the notification from my Chase Credit Journey report. 1 ussa and navy is not very forgiving if your burn them, so my understanding of usaa is, they will close all accounts that you have with them and usaa will not give you a 2nd chance. Sometimes you’ll be offered a lower APR, an increase to your credit line and more. If I do not hear from a supervisor/manager by the end of this week I will close my checking account and cancel my auto insurance. So yeah. Banks normally close overdrawn accounts after a period of 60 days, while credit unions close the accounts after just 45 days. They probably sent you a notice that you ignored or didn’t get. Checked my app, everything looks good. We will not have access to our money for at least a month. Defend them all you want, this is trash business practices. sorry about your problems. Variable annual percentage yields (APYs) are current as of 01/15/2021. It's not USAA. Not sure what my legal rights are not that USAA holds me liable and has placed a freeze on my checking account. Why did USAA close down the majority of their banks? USAA closed my checking and credit card account because they did not have my Mexico residence address. I did everything right and I'm punished... 06/29/2020, 10:10 pm This may be a spouse or child. Cash a Check Without a Bank Account. 7. USAA, however, allows you to write a message through your online account when closing out your credit card. Currently my situation is not ideal. Keep in mind that in most cases, the bank is not required by law to tell you why they closed your account, and may refuse to give you a reason. Rewards will generally be made available 1-2 business days after each Qualifying Transaction is . I sent the money last week and the transaction had been cleared, delivered, and completed. 2. Yes, your USAA checking accounts are insured up to $250,000 per person by the Federal Deposit Insurance Corporation (FDIC #34351).The FDIC is an independent agency of the United States government that protects you against the loss of your insured deposits if an FDIC-insured bank or savings association fails. They are not the company they once were. I advise everyone make sure your spouses/any family members on your bank account are logging in regularly to their accounts, specifically going into their messages, and reading every word, otherwise there is NO OTHER contact given before closing an account--not even to the shared account holders. USAA is an insurance company for current and former military and their families. 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