The views expressed herein are those of the authors and do not necessarily reflect the views of the National Bureau of Economic Research. A rising share of employees now regularly engage in working from home (WFH), but there are concerns this can lead to “shirking from home.” We report the results of a WFH experiment at Ctrip, a 16,000-employee, NASDAQ-listed Chinese travel agency. Call center employees who volunteered to WFH were randomly assigned to work from home or in the office for 9 months. Does Working from Home Work? 130(1), pages 165-218. citation courtesy of. Evidence from a Chinese Experiment. 127 Wall St Interestingly, over half of them switched, which led to the gains from WFH almost doubling to 22%. We report the results of a WFH experiment at CTrip, a 16,000-employee, NASDAQ-listed Chinese travel agency. About 10% of US employees now regularly work from home (WFH), but there are concerns this can lead to "shirking from home." We wish to thank Stanford Economics, Stanford GSB and the Toulouse Network for Information Technology (which is supported by Microsoft) for funding for this project. Due to the success of the experiment, CTrip rolled-out the option to WFH to the whole firm and allowed the experimental employees to re-select between the home or office. 1 DOES WORKING FROM HOME WORK? About 10% of US employees now regularly work from home (WFH), but there are concerns this can lead to "shirking from home." Downloadable (with restrictions)! BibTex; Full citation; Publisher: Oxford University Press (OUP) Year: 2014. EVIDENCE FROM A CHINESE EXPERIMENT Nicholas Blooma, James Liangb, John Robertsc and Zhichun Jenny Yingd November 6, 2014 Abstract: A rising share of employees now regularly work from home (WFH), but there are concerns this can lead to “shirking from home.” Pay Special Attention To The RCT Design. No funding was received from CTrip. Call center employees who volunteered to WFH were randomly assigned either to work from home or in the office for nine No 18871, NBER Working Papers from National Bureau of Economic Research, Inc Abstract: About 10% of US employees now regularly work from home (WFH), but there are concerns this can lead to "shirking from home." Evidence from a Chinese Experiment,” Professor Bloom and his coauthors James Liang, John Roberts, and Zhichun Jenny Ying report on a working-from-home experiment they conducted with Ctrip, China’s largest travel agency. EVIDENCE FROM A CHINESE EXPERIMENT* Nicholas Bloom James Liang John Roberts Zhichun Jenny Ying A rising share of employees now regularly engage in working from home (WFH), but there are concerns this can lead to ‘‘shirking from home.’’ We report the results of a WFH experiment at Ctrip, a 16,000-employee, NASDAQ-listed Downloadable! Some wonder if allowing employees to work from home will promote better work/life balance; others wonder about the effect of working from home on commuting and land use. A rising share of employees now regularly engage in working from home (WFH), but there are concerns this can lead to “shirking from home.”. The pre-experiment period refers to January 1, 2010, until November 28, 2010. EVIDENCE FROM A CHINESE EXPERIMENT* Nicholas Bloom Summarize The Article, Following All Of Its Sections (introduction, Literature Review Etc.) We report the results of a WFH experiment at Ctrip, a 16,000-employee, NASDAQ-listed Chinese travel agency. Does Working from Home Work? Experiment*treatment is the interaction of the period of the experimentation (December 6, 2010, until August 14, 2011) by an individual having an even birthdate (2nd, 4th, 6th, etc. Supporting: 3, Mentioning: 59 - ABSTRACTAbout 10% of US employees now regularly work from home (WFH), but there are concerns this can lead to "shirking from home." Evidence from a Chinese Experiment. A rising share of employees now regularly engage in working from home (WFH), but there are concerns this can lead to “shirking from home.” We report the results of a WFH experiment at Ctrip, a 16,000-employee, NASDAQ-listed Chinese travel agency. We report the results of a WFH experiment at CTrip, a 16,000-employee, NASDAQ-listed Chinese travel agency. 1 DOES WORKING FROM HOME WORK? Evidence from a Chinese Experiment (NBER Working Paper No. EVIDENCE FROM A CHINESE EXPERIMENT Nicholas Blooma, James Liangb, John Robertsc and Zhichun Jenny Yingd July 9, 2013 Abstract: About 10% of US employees now regularly work from home (WFH), but there are concerns this can lead to “shirking from home.” We report the results of a WFH experiment at CTrip, a 16,000- Nicholas Bloom (), James Liang, John Roberts and Zhichun Jenny Ying. Call center employees who volunteered to WFH were randomly assigned to work from home or in the office for 9 months. Evidence From A Chinese Experiment.” Co-sponsored with the Law, Economics and Organization Workshop To note: James Liang is the current CEO of CTrip. Does Working from Home Work? 80% Upvoted. We report the results of a WFH experiment at Ctrip, a 16,000-employee, NASDAQ-listed Chinese travel agency. We report the results of a WFH experiment at Ctrip, a 16,000-employee, NASDAQ-listed Chinese travel agency. day of the month). No 18871, NBER Working Papers from National Bureau of Economic Research, Inc Abstract: About 10% of US employees now regularly work from home (WFH), but there are concerns this can lead to "shirking from home." Does Working from Home Work? We thank Chris Palauni for organizing our trip to JetBlue, and David Butler, Jared Fletcher and Michelle Rowan for their time discussing the call-center and home-working industries. work-force now regularly home working. Evidence from a Chinese Experiment. Nicholas Bloom; James Liang; John Roberts; Zhichun Jenny Ying. Does Working from Home Work? 18871), co-authors Nicholas Bloom, James Liang (who co-founded CTrip and helped to make its productivity data available), John Roberts, and Zhichun Jenny Yang present the results of that experiment. But there is skepticism over the effectiveness of this, highlighted by phrases like “shirking from home”. evidence from a chinese experiment But there is skepticism over the effectiveness of this, highlighted by phrases like "shirking from home". In “Does Working from Home Work? Call center employees who volunteered to WFH were randomly assigned to work from home or in the office for 9 months. Location: Room 121 See map. DOI identifier: 10.1093/qje/qju032. report. Home workers increased the minutes they worked on each shift by 9.2 percent. About 10% of US employees now regularly work from home (WFH), but there are concerns this can lead to “shirking from home.” We report the results of a WFH experiment at CTrip, a 16,000-employee, NASDAQ-listed Chinese travel agency. Year of publication: For example, at JetBlue Airlines call center employees all work from home, American Airlines does not allow any home work, and United Airlines has a … Home working led to a 13% performance increase, of which 9% was from working more minutes per shift (fewer breaks and sick days) and 4% from more calls per minute (attributed to a quieter and more convenient working environment). Pay Special Attention To The RCT Design. Experiment*treatment is the interaction of the period of the experimentation (December 6, 2010, until August 14, 2011) by an individual having an even birthdate (2nd, 4th, 6th, etc. A rising share of employees now regularly engage in working from home (WFH), but there are concerns this can lead to “shirking from home.” We report the results of a WFH experiment at Ctrip, a 16,000-employee, NASDAQ-listed Chinese travel agency. Call center employees who volunteered to … day of the month). evidence from a chinese experiment But there is skepticism over the effectiveness of this, highlighted by phrases like "shirking from home". Call center employees who volunteered to … Stanford Innovation and Entrepreneurship Certificate, Big-Data Initiative in Intl. We report the results of a WFH experiment at … John Roberts, John H. Scully Professor of Economics, Strategic Management, and International Business, Graduate School of Business at Stanford University, “Does Working From Home Work? A rising share of employees now regularly engage in working from home (WFH), but there are concerns this can lead to "shirking from home". Evidence from a Chinese Experiment," The Quarterly Journal of Economics, Oxford University Press, vol. Close. James Liang is the co-founder, former CEO and current Chairman of CTrip. Abstract: About 10% of US employees now regularly work from home (WFH), but there are concerns this can lead to "shirking from home." 18871), co-authors Nicholas Bloom, James Liang (who co-founded CTrip and helped to make its productivity data available), John Roberts, and Zhichun Jenny Yang present the results of that experiment. CEP Discussion Papers from Centre for Economic Performance, LSE. Call center employees who volunteered to WFH were randomly assigned to work from home or in the office for 9 months. We report the results of the first randomized experiment on home-working in a 13,000 employee NASDAQ listed Chinese firm. DOES WORKING FROM HOME WORK? Call center employees who volunteered to WFH were randomly assigned to work from home or in the office for 9 months. We report the results of the first randomized experiment on home-working in a 13,000 employee NASDAQ listed Chinese firm. DOES WORKING FROM HOME WORK? Downloadable! Evidence from a Chinese Experiment Nicholas Bloom, James ... field experiment, and China This paper was produced as part of the Centre’s Productivity and Innovation Programme. Home workers also reported improved work satisfaction and their job attrition rate fell by 50%. The extent to which individual responses to household surveys are protected from discovery by outside parties depends... © 2021 National Bureau of Economic Research. Call center employees who volunteered to WFH were randomly assigned either to work from home or in the office for nine Evidence from a Chinese Experiment. The pre-experiment period refers to January 1, 2010, until November 28, 2010. DOES WORKING FROM HOME WORK? Call center employees who volunteered to WFH were randomly assigned either to work from home or in the office for nine months. Does Working from Home Work? Nicholas Bloom (), James Liang, John Roberts and Zhichun Jenny Ying. Even within a single industry, practices vary dramatically. EVIDENCE FROM A CHINESE EXPERIMENT Nicholas Blooma, James Liangb, John Robertsc and Zhichun Jenny Yingd August 18, 2014 Abstract: A rising share of employees now regularly work from home (WFH), but there are concerns this can lead to “shirking from home.” We report the results of a WFH experiment at Ctrip, a 16,000- Evidence From a Chinese Experiment” Event time: Thursday, October 24, 2013 - 12:10pm. Call center employees who volunteered to WFH were randomly assigned either to work from home or in the office for 9 months. Due to the success of the experiment, Ctrip rolled out the option to WFH to the whole firm and allowed the experimental employees to reselect between the home and office. Call center employees who volunteered to WFH were randomly assigned to work from home or in the office for 9 months. Abstract: About 10% of US employees now regularly work from home (WFH), but there are concerns this can lead to "shirking from home." Posted by 8 years ago. 127 Wall St We report the results of the first randomized experiment on home-working, run in a 13,000 employee NASDAQ listed Chinese firm. Evidence from a Chinese Experiment, Evidence from a Chinese Experiment on Working from Home, Deal-making in a virtual world - the working environment post-Covid-19, White-Collar Companies Race to Be Last to Return to the Office, The 2020 Martin Feldstein Lecture: Journey Across a Century of Women, Summer Institute 2020 Methods Lectures: Differential Privacy for Economists, The Bulletin on Retirement and Disability, Productivity, Innovation, and Entrepreneurship, Conference on Econometrics and Mathematical Economics, Conference on Research in Income and Wealth, Improving Health Outcomes for an Aging Population, Measuring the Clinical and Economic Outcomes Associated with Delivery Systems, Retirement and Disability Research Center, The Roybal Center for Behavior Change in Health, Training Program in Aging and Health Economics, Transportation Economics in the 21st Century. Nicholas Bloom (), James Liang, John Roberts and Zhichun Jenny Ying. EVIDENCE FROM A CHINESE EXPERIMENT Nicholas Blooma, James Liangb, John Robertsc and Zhichun Jenny Yingd July 2012 Abstract: Over 10% of US employees now regularly work from home (WFH), but there is widespread A rising share of employees now regularly engage in working from home (WFH), but there are concerns this can lead to "shirking from home". Does Working from Home Work? Some wonder if allowing employees to work from home will promote better work/life balance; others wonder about the effect of working from home on commuting and land use. Evidence from a Chinese Experiment’. Evidence from a Chinese Experiment (NBER Working Paper No. A rising share of employees now regularly engage in working from home (WFH), but there are concerns this can lead to “shirking from home.” We report the results of a WFH experiment at Ctrip, a 16,000-employee, NASDAQ-listed Chinese travel agency. No other co-author has any financial relationship (or received any funding) from CTrip. hide. Anecdotal evidence suggests that Chinese workers use (or are allowed to use) home working considerably less than the US, for example, where figures from … 18871), co-authors Nicholas Bloom, James Liang (who co-founded CTrip and helped to make its productivity data available), John Roberts, and Zhichun Jenny Yang present the results of that experiment. EVIDENCE FROM A CHINESE EXPERIMENT Nicholas Blooma, James Liangb, John Robertsc and Zhichun Jenny Yingd July 2012 Abstract: Over 10% of US employees now regularly work from home (WFH), but there is widespread skepticism over its impact highlighted by phrases like “shirking from home”. EVIDENCE FROM A CHINESE EXPERIMENT Nicholas Blooma, James Liangb, John Robertsc and Zhichun Jenny Yingd December 18th, 2012 Abstract: Over 10% of US employees now regularly work from home (WFH), but there is widespread This thread is archived. "Does Working from Home Work? All Rights Reserved. share. Question: DOES WORKING FROM HOME WORK? The results or paper were not pre-screened by anyone. DOES WORKING FROM HOME WORK? : evidence from a Chinese experiment . In Does Working From Home Work? Macro-Finance, Overview of Centers & Research Initiatives, Overview of Center for Entrepreneurial Studies, Overview of Corporate Governance Research Initiative, Overview of Corporations and Society Initiative, Overview of Policy and Innovation Initiative, Stanford Latino Entrepreneurship Initiative, Overview of Stanford Latino Entrepreneurship Initiative, Overview of Value Chain Innovation Initiative, Overview of Real-time Analysis and Investment Lab (RAIL), Why Working from Home Is a “Future-Looking Technology”. In this study, a Chinese firm chose some of its call center workers to work from home, while others (the control group) continued to work in the office. New comments cannot be posted and votes cannot be cast. We thank in particular our discussants Mushfiq Mobarak, Rachael Heath, Sabrina Pabilonia, Shing-Yi Wang and seminar audiences at the AEA, Brown, CEPR, Columbia, CORE, Erasmus University Rotterdam, the London School of Economics, Harvard, MIT, the NBER, Stanford GSB, Texas A&M, and the World Bank for comments. Evidence from a Chinese Experiment on Working from Home Home workers increased the minutes they worked on each shift by 9.2 percent. Call center employees who volunteered to WFH were randomly assigned to work from home or in the office for 9 months. We report the results of a WFH experiment at Ctrip, a 16,000-employee, NASDAQ-listed Chinese travel agency. EVIDENCE FROM A CHINESE EXPERIMENT* Nicholas Bloom Summarize The Article, Following All Of Its Sections (introduction, Literature Review Etc.) We find a 12% increase in performance from home-working, of which 8.5% is from working more minutes of per shift Evidence From a Chinese Experiment” Event time: Thursday, October 24, 2013 - 12:10pm. Home workers also reported improved work satisfaction and experienced less turnover, but their promotion rate conditional on performance fell. Nicholas Bloom & James Liang & John Roberts & Zhichun Jenny Ying, 2015. In Does Working From Home Work? This highlights the benefits of learning and selection effects when adopting modern management practices like WFH. CEP Discussion Papers from Centre for Economic Performance, LSE. A rising share of employees now regularly work from home (WFH), but there are concerns this can lead to "shirking from home." Call center employees who volunteered to WFH were randomly assigned to work from home or in the office for 9 months. Interestingly, over half of them switched, which led to the gains from WFH almost doubling to 22%. But one pioneering study that has new relevance found that working from home one day a week boosted output by 13%. Call center employees who volunteered to WFH were randomly assigned either to work from home or in the office for nine months. Call center employees who volunteered to WFH were randomly assigned either to work from home or in the office for nine months. Does Working from Home Work? EVIDENCE FROM A CHINESE EXPERIMENT Nicholas Blooma, James Liangb, John Robertsc and Zhichun Jenny Yingd March 2012 Abstract: The frequency of working from home has been rising rapidly in the US, with over 10% of the workforce now regularly work from home. Them switched, which led to the gains from WFH almost doubling to 22 % for Economic Performance LSE... Initiative in Intl experiment at CTrip, a 16,000-employee, NASDAQ-listed Chinese travel agency cep Discussion Papers from for. Bloom, John Roberts & Zhichun Jenny Ying -- Stanford University ; James Liang, John &! 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