Hey, I’m Lyza! If you do it, with less than 72 hours, the company allows only you to rebook your ticket. Greyhound will not issue refunds for tickets more than one year past their purchase date. Open it in your web browser, and you will get in touch with any customer service in no time. I already bought the Greyhound ticket at a higher price, but I just learned of a lower fare available. All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. Buy tickets at a Greyhound terminal: Greyhound operates terminals nation-wide where tickets are sold. Our fare options and inclusions. How to contact Greyhound about your delay. Refund of money. Greyhound has two types of tickets, and your eligibility for a refund depends on the ticket you purchased: If you buy a flexible ticket, you are allowed to ask for a refund or exchange that ticket. Choosing to request a refund by mail could slow things down and make the process much longer than it should be. Check out our discount options. Need a place to park? Refundable tickets that were purchased with checks or on charge account may only be refunded upon application for refund to Greyhound's Corporate Refund Department in Dallas, Texas. Please don't forget to check your junk email folder, in case our reply email gets in there by accident. To apply for a refund you'll need to send us your original ticket along with your refund request, in writing, to: Greyhound Lines, Inc. P.O. is currently one of the world’s biggest providers of intercity bus transportation. Book cheap Greyhound bus tickets online. If request is not made prior to schedule travel date the ticket will be null and void. A brief, polite email to one of them might have at least gotten you a refund for this Greyhound bus delay. You already bought a full price ticket but you’re entitled to a discounted ticket (we can’t refund you the discount – you need to ask for the discount when you buy the ticket). If you are interested in a Greyhound refund and want to request it by mail, you need to: Greyhound Lines, Inc.P.O. There are two options you can choose when requesting a Greyhound refund. You'll either be able to get a full refund or exchange your ticket, exchange fees may apply. ... Miriam says she bought a Greyhound ticket in November, but the bus skipped … Pre-purchase parking near our locations to save a bundle. Travel info. Click the button above to get started. Refunds require a copy of the jury summons. All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. How to Request a Greyhound Refund With DoNotPay. Fares are subject to change at any time without notification. To exchange your ticket, you must contact Greyhound directly or go to the bus station in person. Founded in 1914, Greyhound Lines, Inc. is the largest provider of intercity bus transportation, serving thousands of destinations across North America with a … You can enter the last name of any passenger on the booking. If you're having trouble, just give the Road Rewards team a call and they'll help you out. Traffic, different weather conditions, and unforeseen mechanical problems with their busses can influence their arrival and departure times. Buying a ticket for someone else. However, you can still exchange it for another time and date for a $20 fee. How do I receive a refund? Just use our checklist below to see if you qualify. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Use 8-15 characters, including both letters and numbers. Tickets which are refundable will only be refunded by Greyhound Lines, Inc. to the original purchaser only. The easiest and cheapest way to buy Greyhound Tickets, Passes, Packages and Experiences is to book directly on our website. However, you must request the cancellation and the bus ticket refund at least 72 hours before the bus departure. With all other fare types, your ticket is non-refundable but you can still change it for a $20 fee prior to your scheduled departure date. A brief, polite email to one of them might have at least gotten you a refund for this Greyhound bus delay. If you bought a Flexible fare you can refund or exchange your ticket for free. Greyhound has two types of tickets, and your eligibility for a refund depends on the ticket you purchased: Flexible tickets are refundable Other fares are non-refundable I have not received any response. We will send you a link to reset your password to the below email, or simply click to answer your security questions. For feedback, questions or anything else: Create an account to earn points on every trip and manage your bookings online. He’s managed to change his ticket to a different destination and dates, paying a change fee. How do I receive a refund? By continuing to use this site, you agree to the use of cookies by Greyhound and third party partners to recognize users in order to enhance and customize content, offers and advertisements and send email. Can I Get a Greyhound Refund for a Canceled Bus? You don't HAVE to buy a non-refundable ticket, there are refundable fares which is the original cost of a ticket but you can refund it, but with a 20% cancellation fee or you can get the cheaper fare which would be non-refundable. So, pack those bags, get your Greyhound bus ticket, and enjoy the festive season! Greyhound will issue refunds only for flexible fare tickets, as long as you have not used the ticket. See ways to pay and how to get your ticket. This applies to all tickets, including Driven Rewards award tickets, and promotional fares. DoNotPay can help with that — we offer you a way to request a refund and get your money back without breaking a sweat. I lost my ticket. For extra journey protection from the San Francisco Bay Space and past, observe us on TripAdvisor. Types of bus fares. We offer you the easiest way to get your money back — all you have to do is: When you are finished, DoNotPay will handle the rest on your behalf. Let’s take a closer look at Greyhound refund policy and discover everything you need to know about getting your mone
(The reasons being listed in the policy.) Greyhound reviews (www.greyhound.com): Wheres my bus. If you want to avoid arguing with customer services and file a request for a Greyhound Refund, you can do it from the comfort of your home. Search for buses. Partially used one-way tickets are non-refundable. Coronavirus (COVID-19): get the latest travel updates. Discounts. You already bought a full price ticket but you’re entitled to a discounted ticket (we can’t refund you the discount – you need to ask for the discount when you buy the ticket). I contacted Greyhound on your behalf. Call Greyhound at this number to request an exchange: 1-214-849-8966 . She paid $185 for the trip, and they offered her $50. If you can’t get a refund on a nonrefundable ticket, salvage the credit. Within a few minutes, we can help you solve a bunch of problems. Busbud helps you find the best price and route option for you. Buying any other fare type will not give you the option to apply for a refund. DoNotPay can help with that — we offer you a way to request a refund and get your money back without breaking a sweat. Refund claims shall be submitted by passengers within 30 days from the date of journey. Box 660691, MS 470 Dallas, TX 75266-0691. We will solve this issue within 24 hours. Be aware that not every bus ticket is refundable. Airlines often sell airfare tickets labeled as "non-refundable." I have not received any response. If you are interested in a Greyhound refund and want to request it by mail, you need to: If you need any additional information, you can call 001 214-849-8100. Things you can do when exchanging a ticket are that: You can change the date and time of the departure, You can change the To/From location of your original ticket, It is mandatory to use the ticket within a year of the date you bought it, The exchange needs to be done before the travel date of the original ticket. Please enable them to search schedules and experience the full benefits of Greyhound.com. All other Refundable fares tickets may only be refunded upon application for refund by the Greyhound Corporate Refund Department in Burlington, Ontario. Pre-purchase parking near our locations to save a bundle. See why Jason’s job is the adventure he dreamed of as a kid. Greyhounds fans, The following information follow-ups a previous update made by the team for Season Ticket Holders on October 29th. Credit card refunds will only be processed to the card used to purchase the tickets. . For groups of 5 or more please call us at 1-844-477-8747. E-Ticket. Ticket Refund and Exchanges. Search. And how do I get them refunded? If you are looking to exchange your ticket for another one, you will not be charged anything if you have a flexible ticket. Greyhound Discounts and Promotions. Leaving from. When can I exchange my ticket? We offer E-Ticket and other ticket delivery options and ways to pay. Box 660691, MS 470 Dallas, TX 75266-0691. “Your odds are much better of changing the date or repurposing the ticket,” says Andrew Weinberger, a frequent air traveler who works for a real estate company in New York. Everything You Need To Know About the South Carolina Inmate Packages, How To Send a Texas Department of Criminal Justice Inmate Mail, tickets in any city, faster and easier. It can take even longer than that, so do not be surprised if you have not received your refund by that time. Can I Request a Greyhound Refund for a Late Bus? That would be awesome. Later, Erica contacted Greyhound for … If your bus ride is canceled, you can bring your original ticket to the bus station, and they will either reschedule your trip or grant you a refund. It agreed to refund your ticket … You are eligible for a refund if: You bought a Flexible ticket; You have not used your ticket already (both ways of a return ticket) I list the names, numbers and email addresses of the Greyhound executives on my consumer advocacy site. How do I get a refund for my Greyhound bus ticket? The original fully unused ticket must be sent into the Refund Department to qualify. Owned by FirstGroup plc, Greyhound is the leading transport operator in the United Kingdom and North America. To apply for a refund, you must submit a request (with the original ticket) in writing. I contacted Greyhound on your behalf. Greyhound has 1700 motor coaches serving the USA, Canada, and Mexico. For customer Service: No, you cannot. It can take even longer than that, so do not be surprised if you have not received your refund by that time. Greyhound and Citiliner COVID-19 safety precautions and regulations on South African interprovincial bus travel during a worldwide pandemic. Your purchase is then saved in your My Greyhound account where you can manage your booking. Documentation Requirements In case of death: Refunds require a copy of the death certificate. Failure to provide these details, only a voucher valid for 6 months will be issued (NO exceptions will be made). Posted by mdaisley. Want to know if you’re eligible for a refund for your Greyhound bus ticket? on 3/10/17 at 12:44PM . In the event of any cancellation of the advance booking being less than 72 hours or greater than 12 hours prior to departure time no refund will be allowed and only a travel voucher valid for 6 months will be permitted or a re-booking subject to a cancellation or re-booking fee of 50% of the original ticket … Later, Erica contacted Greyhound for a refund, but was refused a full refund as she had taken the trip to New York. I'm having to cancel because of unforeseen circumstances. If your request for a full refund fails, ask for the taxes you paid when you purchased your airline ticket. (I didn't realize a Greyhound bus ticket is NOT a reservation for a seat on the bus on that day like an airline ticket. Buy tickets over the phone: Canadian customers who call our toll-free number 1-800-661-TRIP (8747) may purchase tickets using a Canadian credit card.There is a $10 non-refundable service charge for this service. Non-refundable means just that…it CANNOT be refunded. While Greyhound is known for regularly scheduled passenger service, there are many customers who are left unsatisfied with it or others who cannot make the scheduled trip and want their money back. Thanks to anyone whom respond to me. 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