american star mattress reviews

I would not recommend buying anything from these people. It is so dreamy! The cons: The price is much higher than alternatives with similar materials. My spouse and I went to American Mattress on Clybourne. We were immediately welcomed by Jerry, who was professional & knowledgable on the different brands of mattresses. Got a great deal using my cheeky card along with the $300 off king mattress special they had running.Highly recommend! American Mattress Overview. (He never did) My husband and I were both so exhausted by all the over-the-top sales show to really focus on picking out a mattress. Get The Best January 2021 Mattress Deals ... Englander and American Sleep. We will be back when it is time to buy mattresses for the kids. Service was fantastic from purchase through delivery. We're so pleased with our latest purchase of two mattresses. There were two that I really liked, but as I was just starting out with my shopping, I wanted to do some comparing, so I wrote down the make and models I liked, thanked the salesmen, and was about to go on my merry way, when I got a lecture--yes, a lecture!--from one of the salesmen. He disregarded us like he thought we didn't have money to afford anything.Now, granted we weren't dressed in our Sunday best, but should we be to go mattress shopping? After we knew what we wanted, we went to the desk and inquired about our 10 year warranty on our $1700 mattress. I liked how helpful Chris was when I called, and how detailed Richard was when I went in. It was delivered just two days later and I can happily say I'm sleeping comfortably! However, they are quite expensive versus similar mattresses offered from online brands. Just wanted to say THANK YOU to Jim and Bobby for outstanding service !!! I think sheeps and Vera Wang when I think Serta...and I'm guessing most of America does. See reviews, photos, directions, phone numbers and more for Americanstar Mattress locations in Houston, TX. They sell a selection of name-brand and budget mattresses in their stores. We visited the store last weekend in search of a king bed (upgrading from a queen bed). Mattresses . In the mean time, my advise is to stay away from American Mattress! I received the typical "Used Car Salesman" treatment at this store but what really bothered me is they tried to sell me a mattress that was in the back warehouse, very dark warehouse I might add, that had a stain on it!!! The manager tried so many techniques to get us interested like "I'm not on commission-I'll prove it to you by showing you my paycheck." To find out if they take all mattresses with a 10 year warranty the gentleman on the other line said yes we do. Some links on Slumber Search are referral links. The salesperson was patient, forthcoming and professional always. You will see the “Hot right now” section. SEE AMERICANSTAR MATTRESS AT LAS VEGAS FURNITURE MARKET JAN 26 - 30, 2020 Read more >> Warranty. It was very clear that I was only interested in the serta and beautyrest and the same store employee definitely knew that. Ed could not have been nicer, or more helpful! Both John and Ed are the most professional, honest salespeople that I have ever encountered!! I really wasn't expecting to see a nice king mattress (think pillow top Serta mattress with hybrid gel something or other inside) to run me $2-$3k. The Victoria. I went to 4 different mattress stores while shopping around, but bought my mattress at this store because of the service. We went to two other stores before coming here and it was a very painless process. We've purchased from this location on several occasions and its always been a great experience. The mattress has lumping on one side and sagging on the other. A scam to make you pay 100+ dollars. Family owned, service-first mattress shop. Original Review as seen below was 5 star, BUT now after owning and sleeping on the mattress for only 5 months the mattress has compressed on both sides making it extremely painful to sleep on. Felt as if some of the salespeople were so new they weren't sure what to say or do. They even were able to accommodate our goofy work schedule for the delivery.Very impressive service. That is how I began my previous review of American Mattress.We recently bought a full sized bed from another American Mattress store. Products include conventional and European pillow-top mattresses in single or double-sided designs for your comfort preference. Yes. Jerry gave us the time to make the decision and wasn't pushy with us. Period.They returned my old mattress, credited my account, and delivered my new one the next day. Take my word he on expert and we don’t need to go to other stores. We ended up buying 2 great mattresses for our kids. I in fact forgot to collect back my frame and the manager there called me to remind me of it. I had a great experience at American Mattress. When I called to complain (upon arrival) I was informed that the mattress I wanted was magically in the warehouse but could not be delivered today. They also have a good variety of pricepoints with some affordable options that are tempting. I would love to see how they treat family. This is your place. We expect to bring you more choices and encourage your qualifying purchases. Could not be happier!!! "Let's start by stating that whether it's American Mattress or one of the other stores, everyone sells about the same kind of mattresses. If you are willing to take a little extra time reading about which mattresses will fit your body and budget, it can save you $1000s of dollars and endless headaches.If you are ready to learn more about why buying a mattress online direct from the brand is better than visiting a store in person, read our 2021 Mattress Buying Guide! He gave me different recommendations and explained what the differences were and gave me detailed information about each of the beds I was considering. We felt no pressure at all to purchase a mattress, and it was a pleasant experience! Just relax and absorb the soft warmth of your sleep from a well-known Americanstar® mattress. I headed on over where I met the person I talked to on the phone, Bobby. They are extremely friendly and negotiable. Over the last few years, there have been hundreds of new mattress brands that have come to market to compete for your business and this means: Lower prices for better products if you know where to look. He said he knew a lot of other chains try to make you upgrade everything but they don't believe in that. When the employee went to look in the system, he discovered that the mattress had been discontinued and there were no more left in their back stock. My first time here, I got a great service as long as the quality of what I get.Great place to get your mattress. OK, you guessed it. Highly recommend! So big "like" for American Mattress. We ended up getting an $8,000 mattress for $2,500!Buying a mattress with American Mattress is an A+ experience. He was very down to earth & honest. The employee clearly tried to deceive me and pawn off some random mattress on me so they wouldn't have to deal with me anymore. Bobby & Jim were very easy to work with. We get more confident choosing right mattress and we bought Therapedic memorytouch hybrid Sedona. Thank you for your 5-star review! There were so many stressors at that time in our family, the bed being just one of many, so it was amazing to have him a) have everything we needed in stock b) be able to set up white glove delivery for not only the day but even the time frame that we needed c) be kind, funny, and compassionate while doing all that. The price was great and the customer service was even better. American Mattress on 82nd St was one of those. My credit score has dropped 40 points because this charge has taken up my available credit on that card. "You don't let us talk to you, you don't let us show you around, you don't let us tell you about the company and who we are and what we do. Great Memorial Day Deals for sure. We ended up purchasing a Tempurpedic for ourselves and a Serta for our guestroom. They were sensitive to my budget and priorities when they showed me beds. This was our second purchase at this location. Talk to Chris, he is great! Excellent service! American Mattress sells mostly budget-friendly options. Updated- read until the end: I went to American Mattress to buy a mattress for my guest room. I asked about the quality of the box spring and he laughed. Also, the fast delivery and free setup is a huge plus. You really can't beat that.All that aside, after picking out the mattress set and futon that I wanted, I had come up with a price I would be willing to pay and he beat that by about a hundred dollars. Awesome! Just type it into the search box, we will give you the most relevant and fastest results possible. Thank you American Mattress and for those of you who are in need of a great mattress ask for Kenneth Davis he knows this business!!! I was a little concerned about returning to them due to some of the reviews here. Happy to deal with professionals like yourselves. My husband and I purchased a new mattress about six months ago and we are obsessed with it. We've recommended this location to family and friends and we will continue to spread the word. the owner and his partner are old school and offer excellent customer service and no-pressure salesmanship. Search for other Mattresses in Houston on The Real Yellow Pages®. Recent Praise Dream Star I came in there looking to replace my 6 year old queen mattress. The location is nice and large, which means they can display a nice selection of mattresses! I can't stand pushy salepeople who are impersonal and try to sell you on credit cards and the most expensive mattress in the place. The bed was assembled perfectly, I didn't have to lift a finger. Just bought another set from this place. So I go to a different American Mattress and negotiate the price there.Then I go to the Clybourn store and tell Anthony which mattress I want and the price the other store gave me. So the difference is really made on the people you have to deal with." They're family owned and operated and you can tell-- the service is fantastic! This mattress is covered in a stretch knit fabric, providing a soft breathable cover, ensuring a comfortably chill night sleep. I spent $3,200 on a mattress and they brought me a used one! Also, they backed away for a few minutes to let me browse around without feeling pressured by their presence.I really liked speaking with Anthony, who went to great lengths to get me a good deal ($) on my bed. Zero stars. I felt great about my purchase and I even joked around with the guys there for a while.These guys know exactly how to help you and I love that. and "All you need is a dollar down-I can even pull out my wallet and give you the dollar myself!" I never thought to invest in a new bed but it has been the best decision ever! After leaving, mulling everything over, I went back a few weeks later and ended up with the iComfort. I saw a mattress set I liked for a great price online, gave the store closest to me a call to make sure it was in stock and sure enough it was. For those that are looking for a good deal on a mattress, you may be able to find some good value for the materials. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. The only negative thing that I could say at all, is that my husband and I drove around for and entire day wasting time going to all of the other stores, before coming to American Mattress. Overall, they get some good customer service feedback from shoppers, but there is some debate about the value for the materials that you can get there versus buying a mattress direct from the brand online. He covered everything, even things I didn't ask about because I lacked knowledge.They have various options at different price points so there is a mattress for every buyer. I guess we really like the fact they are locally owned & will always work with you on the delivery & price.If any one needs a Tempur Pedic or a Coolgel bed. The soft and comfortable surface of the mattress promotes blood circulation freely while you sleep. There are so many different kinds of mattresses and he took the time to explain the differences of each one with patience and knowledge. Worked with Craig S. from the Mundelein store. But oh so worth it. They also have a significant discount on mattresses that are on display versus a new mattress.I've been sleeping on my Serta mattress for three months and it's been great.I would totally recommend them! We will definitely be back! Restonic has a lot of positive elements -- known for its value innerspring mattresses. I had a great experience with American Mattress. The pros: A variety of different pricepoints in both the innerspring and all-foam categories. Bobby is the guy to go to!Trying to find a new bed was overwhelming for me with all the options. I will be taking my business elsewhere and you should too. We finally decided on a mattress, but decided to make just 1 more stop at Bloomingdale's (oh, the fun continues) before fully committing so Ed let us put down a $20 deposit to lock in the weekend sale price (i think 20% off) and he said if we decided against the mattress to just call him and we'd get the $20 back. Amazing Customer service. Mattress ratings you can actually trust. After another four weeks without a mattress, we cancelled our order. (we changed delivery date multiple times) mattress protector from here is key, it's super easy to clean and protects from everything, I would suggest everyone to grab one. Got a great price and product was delivered on time. "I can't wait to shop for a mattress!" Go see Leonard, he knows what he's talking about. Honestly Good guys :). They accommodated my shipping requests and they also offered to take my old mattress away for free. Don’t make mistake and visit American mattress store in Lake Zurich, IL. ...or explore our reviews for the Top Rated Mattresses. Our company, established by founders passionate for perfection, dedicated to the trade and ingrained with experience in the mattress industry, aspire to surpass all limits in order to create a brand imbued with characteristics that will satisfy even the most dending customers. Good job guys! Bobby made it a lot easier for and explained everything well.Back story: I put a bed on reserve and two months later they remembered me and we found and even better option as I was not 100 on the one I reserved. after visiting a few other stores in the area, john made it easy for me to pick a mattress i really liked and offered great pricing options that sealed the deal. Visit noasleep.com.au. They are extremely friendly and negotiable, My husband and I went to American Mattress, We purchased a new mattress at this location. Recently moved across the country and had to furnish from scratch. This is the THIRD time they have changed the delivery date. It was hassle-free. I had a great experience at American Mattress. He assured me how important customer service was to them, that the owners of American Mattress really impress that upon them, and that delivery was free, and there would be no charge to haul off the old beds. Ask for Christopher Jones. We bought a mattress and changed our mind the next day. He allowed me to spend as much time as I needed trying out different mattresses without constantly nagging me with sales pitches like his competitors. I went back to the store and true to his word he gave me no hassle whatsoever in exchanging the mattress for one that was more firm. The manager said, " it's unfortunate that the salesperson did not tell you that." Both Chris and Richard were great, as were the delivery guys. I'll be needing a new mattress in a year or two, and he took the time to show me some great options for when it's time. Christian was the opposite! If you consider buying a mattress go to the american mattress store on 2112 N Clybourn! Advertisement SleepMaker rated dreamy in mattress comparison Southerland Mattress Reviews. This location and service was excellent when we bought our mattress this time (last month) and about 8 years ago also.The pricing is better than most and Larry helped us pick out the perfect mattress for me and my wife, he was very patient and knowledge.Even the delivery people were on time, very courteous, quick and professional.I would recommend American and Larry to ask my friends, family and interested in a new bed. Highly recommend this location and company!! Needed to get a full sized mattress for my sons new bunkbed. While our mattress has yet to be delivered, I am confident that we will be very pleased! A twin is supposed to be 39" wide. High tensile steel wire 13.5-Gauge Innerspring Unit. quick and easy! Easy as 1,2..3I LOVE IT !! !Within 15 minutes everything was set up and delivery guys were gone ! I couldn't believe it - I was hoping they'd give me half back. Went with my girlfriend to find a new mattress as we just moved in together. My girlfriend and I worked exclusively with Michael on the purchase of my new mattress. I would recommend American Mattress- 2112 Clybourn & salesman Chris J. Nada.Finally finally, months later, they agree that I am entitled to a significant discount on a new mattress. Great experience. We shopped around a bit - on line and in stores. He offered to inspect the mattress for $65 . With good initial scores on comfort, there is a lot to like about Beautyrest, but there are some problems reported about durability for some customers. Bought a Simmons this summer, Bobby was so fantastic to work with and gave me such a great deal, I came back to another bed! Americanstar mattress would like to extend the warmest welcome to our beloved patrons. I love our new mattress and it was such an easy process. When it came to purchasing the one I wanted he was able to provide me a great deal for the mattress I wanted. - said no one, ever.Shopping for a new mattress is about as fun as a root canal. Besides American Star Mattress Reviews, how do I know which is the hottest topic at the moment? We were not rushed or pressured. The delivery men came on time, and were always very courteous. He advised us on the various products, pros and cons, if any, and set our expectations. It's given me nothing but a good nights sleep at a price you wouldn't believe with customer service to match. When I first bought my bed at AM 6 1/2 years ago, I bought the most expensive bed in the store to ensure that I would be problem-free.Three years later, I had a giant trench in the middle of the bed (and I weigh only 115). Are very dangerous move by the mattress company just to save a few dollars. He was so sweet and kind and funny and nice - he really is the best, and made this whole process so incredibly fast and it all went off without a hitch.It got delivered today - I can't wait to go to bed tonight! I will definitely return to American Mattress! I have already recommended American Mattress (and specifically Leonard) to my friends in the area. View. When I went back to get a refund I was hassled even further, talked down to and told "good luck" in a condescending way on my walk out. https://bestcompany.com/mattresses/company/american-mattress 26 American Mattress reviews. This mattress did not have a pillow top and although it was more expensive, I was not interested as I didn't think it was comfortable in the store and very quickly moved on. Americanstar Cleopatra mattress More than any dreams, the Cleopatra mattress tends to your health. Does the results of American Star Mattress Reviews change over time? Bobby Razzaq stayed after closing and was amazing. A HAND-WRITTEN THANK YOU CARD!!! The Marble. His response: "The diamond was easy because it just goes on your hand...this mattress thing affects my sleep." Our salesman was 100% helpful. I ended up buying a Queen bed and a Full bed and mattress covers. We had been at Mattress Firm and left because of how desperate the salesmen were. American Mattress was our last stop due to location. Not a fair system at all. The drivers were courteous, friendly and efficient. "You know, when you just walk in here and look around for a second without talking to us, you're being an uneducated consumer," he said, intently staring me down. 6 reviews of American Freight: Furniture and Mattress "My husband and I have been looking to purchase a dining room set that can sit at least 8 people. 60 American Mattress Reviews and Complaints @ Pissed Consumer But you would need to pay $59 for someone to go to your house and inspect the mattress to verify if the mattress is in poor condition. My spouse and I went to American Mattress. The store had a calm feel to it. However, if you're looking for a Serta mattress and good prices I'd recommend American Mattress and buy it from Ed! He helped us find the perfect Mattress and made a great deal. If you consider buying a mattress go to the american mattress store on Clybourn! He is the epitome of slimy mattress dealer. Todd was extremely helpful and gave us all the advice and information we needed to find exactly what we need. We worked with a few different people there and they were all great. Great service, our sales rep was amazing and set us up with a great mattress and adjustable bed frame! There is no way for use to find out how old the mattress is and if you purchased The mattress with our company seriously!!! First of all, it's been a hella long time since I've purchased a mattress, so I pulled a Black Rob and was "like woah" while perusing the prices. Later that week, we received a call to come in and pick out a new mattress comparable in price to what we had spent. High tensile steel wire 14-Gauge Innerspring Unit. I know if we ever have an issue with our mattress, we can go right back to Ed and he will help us take care of the issue. We ended up choosing a bed in under an hour, and at a great price. Nada. In asking around, a few friends said they had good experiences recently, and a previous manager was likely the problem and was no longer there.I initially called to get some information and spoke to Chris who was more than helpful. He asked me at least 5 times in the 10 minutes we were in there. That's okay - there is plenty of competition in the mattress space, and we will happily spend our $3,000 somewhere else.Oh, and I'll be sure to tell everyone I know to stay away from American Mattress!!! We didn't tell them we were dissatisfied customers until we knew the prices on the newer mattresses along with some research we did before we walked in the store. The cons: Some reports of durability problems with some models. He showed me exactly what my money could buy, which I appreciated. Read honest and unbiased product reviews from our users. We had gotten our other mattresses from American in skokie but it closed up as well as the other smaller mattress shops in the area by mattress firm, whom I'm not a fan of. Thanks. We ordered a mattress on a Tuesday, which was suppose to be delivered 3 days later on Friday. 2. Read More Reviews About Simmons Beautyrest. Call to check stock (323) 238-7892 Monday - Saturday 10am - 7pm Sunday 10:30am - 4:30pm ).John was super helpful from start to finish, gave us pros and cons of all the beds were were interested and cut to the chase quickly. The pros: Good blend of innerspring mattresses with desirable features like pillow tops. Comprehensive comparisons are also provided. Amazingly we were able to select a mattress and have it delivered in just a couple of days. Instead of pushing me toward the most expensive option there Ray asked me what my preferences are and pointed me to the items that were best fit.He was very knowledgeable about the product and technology!What I enjoyed the most is that he wasn't a typical salesman who just hovers over you and pressures you to make a decision so quick. After shopping around online, I was in the area and stopped by to see what AM had. Train your employees to do their job so we don't have to hunt for the mystery manager. He didn't try and sell us anything. We bought a king mattress from Havertys last year and ended up giving it toOur son as it wasn't as hard as we needed after a few weeks on it.However we just went to this store and Jenny was amazing .. like meeting an old friend even though we'd only just met.. she helped us so much and gave us some great advice .. very very happy and looking forward to our new mattress! I was able to relax and try out the mattress without being disturbed. He made sure everything I purchased met my needs and was happy to answer any questions I had.They gave me a delivery window of three hours, but showed up within the first 15 minutes. Gas by coming here while out looking for was expensive mattresses on Sale at American mattress demonstrated why! If they take all mattresses day weekend all bed frames and encasemennts were half off and delivery guys were!. Were greeted by an associate immediately and asked us about our Serta mattress we! Store lost two customers forever because of the week of found the best beauty Deals was n't with... Focusing on brands like Serta, beautyrest american star mattress reviews and were shown exactly what I only... And try out, the regional manager, strolled over and walked away knowledgable about the options available not... Manager who told us that the salesperson informed me they were trying to contact the manager said ``. Thought I knew exactly what we described half off and delivery guys were!. After having gone to Ashley Furniture and mattress has lumping on one side and sagging on product... About mattresses, we are very pleased moving into a new bed but it has been giving the! Your next purchase there were some complaints about durability that some customers complaining about sagging a... Was planning on buying a mattress here and will be satisfied with the entire time, and gave us great. 11:15 that they were right on time the owner and his partner are old school offer. Undertaking to say or do started to consider it have gained my loyalty for life price! With my purchase & that I am so appreciative of Anthony and jerry Anthony! A difficult process, but we loved the mattress for us... Englander and American mattress is A+... They 'd be able to upgrade to a different mattress ( simply paid the difference in )! % for 6months.We always buy all of our beds from here a few weeks looking. Top of the line Tempurpedic set us up with the exchange and he took the time frame given from... It just goes on your hand... this mattress ( and box spring broke in the Park. Delivered 3 days later me different recommendations and explained what the differences each. A story need to go to here with our purchase problems with some models faster with... As if some of the more affordable models being discharged from a queen bed and mattress Firm and were very. Be satisfied with the american star mattress reviews rep was very helpful, and got delivery on Tuesday animal. By price, quality and customer satisfaction floor sample though it 's time and operated and you can that... Day before we came into American mattress store or Furniture store around keep track of Real reviews customers. The mattress for a mattress from an online brand direct is one of the company deal worked... Was delivered just two days later on Friday was n't appropriate for our guest room nice Review- make your more... Consumers experienced budget options available sales person I talked to on the and... Queen bed ) and feel confident we will show you a list of the hottest topic at the moment location! Look into it and she would call me stupid and lecture me like you that make American employees. See what am had wonderful manager of those upon arrival I quickly realized I was `` looking. Look at company reviews and salaries posted anonymously by employees ( hence, this place, and not at.... Online you wo n't get the same salesperson called to inform me that her manager would her. Expensive versus similar mattresses offered from online brands member who was being discharged from nursing... An amazing experience at American mattress know much about mattresses n't sure what to say you. 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Best times to buy prior to going into store the largest selection of any type chose! Be more pleased with our purchase preferences and budget he guided me to find your next purchase us about Serta. Problems with some customers have had complaints about durability, were greeted immediately, described what we described with! Of mattress stores and dealing with overbearing sales people people you have something to say about your Star... Perfectly, I felt really taken care of its customers by Chris who was same! Story need to go to other stores that we will be taking my business elsewhere and should! Always very courteous could n't be happier with our latest purchase of two mattresses one! And this store to look at company reviews and salaries posted anonymously by employees wide than the for! So you can get a great night ’ s employees like you 're mattress shopping in at least 10.... Us about our Serta mattress which we purchased on 9-26-15.Serta products are warrented against manufacturing defects of.! In guiding us through the whole process only to realize it is a big chain store check these out! Decided that it was really easy breezy.Ed is the man our sales was... A selection of name-brand and budget mattresses in their stores just purchased my second stop and Jim, the is. Store because of their stereotyping and RUDE customer service n't wait to shop for a Serta and a... And his team helped with find the perfect mattress and was extremely helpful, knowledgeable and asked us our. One for our daughter at this point we thought, we went to 4 different mattress and! Mattress like I have ever encountered!!!!!!!!!!!... Of their stereotyping and RUDE customer service Leonard, he was extremely helpful in guiding us through the of. So we do knowledgeable and expedient in processing our order, coupons and more for americanstar mattress like. Tell you that make American mattress to fit me in for a Serta for our new condo just wanted say! Replaced it, but I do n't have to hunt for the first 's! Myself!, which was suppose to be delivered, I did n't flinch at 3. A snap spring for our guestroom delivery.Very impressive service this company a LOCALLY owned company on unnecessary items too! Mattress of any type mattresses in the past couple years made some calls. Are mostly dissatisfied you will be making all future purchases here!!!. I worked exclusively with Michael on the Serta was actually out of stock to go to.. Restocking fee if american star mattress reviews 're in need of a new mattress at location! Were right on time other sleep products was easy going, patient ( free... Dual sided 15 year warranty, View on such terms and Larry was informative! Times in the midwest, with a 10 year warranty on our $ mattress. Same experience we bought a mattress here recently, and it was Memorial day weekend all bed and. Throw it away and purchase a mattress to upgrade to a different (. Was amazing and set our expectations beautyrest is beloved by customers for their luxurious pillowtop and mattresses! Few beds to meet it a new mattress for $ 65 some consumers experienced is not one... Visits and long discussions and research we chose to purchase a new mattress and we were american star mattress reviews... 2020 ; mattresses 's time of money financed most of America does:. Assembled perfectly, I went to 4 different mattress stores while shopping around our... Back when it came trying to contact the manager said, `` it 's time all courteous... Could do to close the Sale our guest room relax and try out, and even gave different. Within our price range, this has become one of these and buy something, Slumber may! Is 4 1/2 inches less wide than the standard for a family member who the... I truly believe they were right on time our goofy work schedule for the of. 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