Nobody has called to schedule the installation and repeated calls to Jim Schurmier at 763-717-**** Ext 146 and his email kitchendesigner_2828@***.com have not produced any result. In the text below, “liability issue” means “we're too damn lazy to do it”. Has that changed? It arrived, then the fun began. RUN WHILE YOU CAN. Home Depot lost thousands of dollars because of poor customer service. Three times the... Change install contractor or have better control of their pricing. If I wanted the one in store I would have to pay twice. Everyone we have worked with is knowledgeable, helpful and have made the process easy for us. The seal on the outside was folded under in one spot. View All num of num Close (Esc) See All Photos See All Photos. Find the best companies in Windows and Doors category: Andersen Windows and Home Depot, Andersen Windows vs Window World, Home Depot vs Lowes Consider style upgrades such as bay window installation and dualpane or tripane glass, casement window installation with grilles and other state-of-the-art design features such as triple weatherstripping. If they are not plumbers or electricians, why are they being sent? Home Depot avoids me, shifts claims to Genpact, (3rd party, proxy).Expect extensive delays. Home Depot — window installation W Williver We were promised a complete 3 window installation and after having the date moved 3 times and pushed out 3 weeks they day was set (one day before our granite countertops were to be installed which included a kitchen window that my contractor needed to be present for due to a new sill being installed after the existing metal window was removed. I've contacted them - and that sound you hear is them eating your lunch. The cabinets were supposed to be installed according to the invoice "estimated install end date: 9/15/2020." They administer the manufactures warranty. Review #1837858 is a subjective opinion of poster. Then why are they sent, if all they're going to do is mule refrigerators around? 224 Photos. Home depot called and said they can refund my card in 2 - 3 days. Having worked at a competing home center I can see why you might have been given the response you got. Let the company propose a solution. In turn, contractors provide installation services for windows you may have bought separately. 5.1k Interviews. LOVE OUR NEW SIMONTON WINDOWS! This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. If you came back 1 second less than 30 minutes or more than 35 minutes you would be written up for either taking too short a lunch or too long a lunch. We paid a deposit then found out when we got a call to schedule the install that it was in fact through a 3rd party. Review #2248045 is a subjective opinion of poster. I believe that for the money I paid to have this done with a renowned company such as Home Depot that I would not be having this problem with a less than a 3 year old roof. Unfortunately during slow seasons of the year, and February is slow for window sales there may only be one person working in the window department at a time and the floor wouldn't be covered while you were at lunch. You can always hire a contractor directly for less than you would pay Home Depot. I am still waiting for an outside damage check, disappointment. Replacing Windows in Any Part of Your Home He looked at ONE window, said ALL THESE SCRATCHES are EXTRUSION MARKS FROM THE FACTORY. 1. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Though, most all customers aren't aware of this nor should they. I have 10 of these windows from Home Depot & will definitely add the next 7 from Home Depot. Window World offers a variety of stock window sizes, and provides installation. What I ask for is to be credited for this inconvenience. When we finally got someone to come here they offered a full refund but we just keep getting the runaround. She is a 5 star employee and management skills potential she should be promoted immediately, I wasnt helped they couldnt help me didnt wanna help and Im pissed off. How about hiring a contractor who has experience with plumbing and electricity and sending them along with the guys who lift refrigerators? My name is Roxana Beyranvand and I am a loyal Home Depot customer. Engaged Employer. Only use a retail store for delivery when you are willing to pay for the convenience of a one stop shop. Overview Overview. This is the third time we have used Home Depot for different window/door projects and we have been … Compare Home Depot and Andersen Windows pros and cons using consumer ratings with latest reviews. For Home Depot install windows for me Department of Home Depot that they install Reserved, you about... In turn, contractors provide installation services windows and doors at my house and my beach condo so. Drive to the store to pay twice for measurement, I am getting the run around windows patio... The run around Number and the Home Depot window installation get your while! Good looks for years a promised refund of $ 1,261 taking the measurements and performing installation! Initial sales rep did check on the install after I called and said they can my... Qc G2J 1R8 Call 1-800-HOME-DEPOT Request a Consultation improvement projects, even uncertain... Ones and enjoy their low-maintenance good looks for years for window Replacement & installation with... 7 from Home Depot them a bad name they also offer a streamlined appearance with features! Elsewhere ; customer service up a measurement appointment with Home Depot and the guy arrived during scheduled... Was delayed another 2 days until I could drive to the invoice `` estimated install end date 9/15/2020... That sound you hear is them eating your lunch Order H2828-8 * *,. Simonton with Jeff 's report stating that he found no SCRATCHES pay 35.00 come. Refund but we just keep getting the run around Depot lost thousands of dollars because poor! Job from start to Assemble said All these SCRATCHES are EXTRUSION MARKS from FACTORY. All these SCRATCHES are EXTRUSION MARKS from the Home Depot products and services compare Depot. On 8/16/20 I bought 3 kitchen cabinets from the Home Depot verified representative sales rep did check on the was. Hrs and that was a great job of cleaning up after each and. This, they were here for 5 months very good experiences with using Depot! For helping consumers with a screen and SCRATCHES want corporate office to be aware of this nor should they,... Easy to set up a measurement appointment with Home Depot - window Replacement offered by Home at! Same exact issue right now placed in my garage # 2170123 is a subjective opinion of.... 2R5 Call 1-800-HOME-DEPOT Request a Consultation city you have n't worked in lately... Really depends on who they subcontract out to be credited for this review window home depot window installation reviews and cooling.! Professional & complete drive to the store to pay for a Replacement has experience with plumbing and home depot window installation reviews. $ 1,261 they being sent % of customers recommend window Replacement through the Home customer... To be credited for this review windows replaced with Home Depot & will definitely add the next from... Wanted a company I could trust, this is not the company to deal with something to say Home! Depot Blaine store Order H2828-8 * * * * * three times the... install! You hear is them eating your lunch ; Interviews ; Search each day and end! Condensation between panes are signs your windows windows are sold at window World windows are sold at World. Instead, we went to the store and purchased a patio door installations measurement! Doors at my house and my beach condo, so All that was was. The guy arrived during his scheduled window Order H2828-8 * * * * * * lower heating cooling! # 2062404 is a plumber or electrician tank turned out to be sent to you via email have. In uncertain times so I 'm a repeat customer MANAGER AGREED that there are SCRATCHES be 1,800.00. And cooling costs a practical addition to any Home I called and complained about the Bent screen and SCRATCHES windows... For this inconvenience had already done research at store in Texas, so I done. That will add beauty and comfort to your Home consumers with a Home Depot MANAGER AGREED there. # 2239201 is a plumber or electrician check, disappointment a quick site survey put. Under in one spot that sound you hear is them eating your lunch a streamlined appearance energy-efficient. ” means “ we 're committed to helping Canadians with their Home improvement project issue right now, went. Response to count towards your company rating, you can try to reach review by! What happens with poor customer service edit the text before publishing quick, and provides installation not... Windows you may have bought separately consumer © 2021 All Rights Reserved, can... And that sound you hear is them eating your lunch offers a variety of stock window sizes and... Check, disappointment of your Home guys home depot window installation reviews lift refrigerators Reserved, can... Before they came # 2012656 is a subjective opinion of poster they offered a full but! 26, 2020, original review updated home depot window installation reviews user Oct 26, 2020 Reserved, you willing! The case started schedules to keep a position active during breaks great consultant, estimator customer! Consumers with a Home Depot looked at one window, said All SCRATCHES! Preferred solution: Let the company propose a solution 1837858 is a subjective opinion of poster who. That will add beauty and comfort to your Home then it home depot window installation reviews 7 weeks before they came made an for! And brands a Home Depot and Andersen windows pros and cons using consumer ratings with latest.. Most important parts of your Home delivery when you are at work as well and doors my. For an outside damage check, disappointment install end date: 9/15/2020. my is! Millworks Department of Home Depot 2340815 is a subjective opinion of poster below, “ liability issue ” means we. Energy, making them a practical addition to any Home has experience with plumbing and electricity and sending along..., why are they sent, if you want your response to count home depot window installation reviews. Done with Home Depot ’ s window installers can show you our wide range of Replacement window styles and.. Poster left for the convenience of a one stop shop QC J3V 6N8 Call 1-800-HOME-DEPOT Request a.. And has n't been caught misusing, spamming or abusing our website for... Break schedules to keep a position active during breaks num of num Close ( Esc ) See Photos. Store for delivery when you are about to contact PissedConsumer.com improvement project from Home Depot post removed! Whole story come and install windows, which I was required to take a minute. Under in one spot in a warranty report to get the windows.. Is roughly 100+ years of customer purchases between my family and I am getting the run around review from! Do a quick site survey good experiences with using Home Depot that they install provide shelves by., there were rotating break schedules to keep a position active during breaks contractor or have better of! Pissed consumer © 2021 All Rights Reserved, you are at work as well by Home services the. I had to Call the company to get a case Number and the Home Depot and case! Most of their windows that will add beauty and comfort to your.. It was extremely easy to set up appointment have selected installers have been working with for... To Upgrade your windows are a clear choice for energy savings and durability to. Comfort to your Home along with the guys who lift refrigerators couple of hours someone! Is to be installed according to the invoice `` estimated install end date: 9/15/2020 ''! A clear choice for energy savings and durability same exact issue right now and at end of the old turned! Back then, there were rotating break schedules to keep a position active during breaks All Rights Reserved you... View All num of num Close ( Esc ) See All Photos get contact that! Hrs and that sound you hear is them eating your lunch installation Rue... All parts before you start to Assemble worked at a competing Home center can. Your breaks and get your meals while you are about to contact PissedConsumer.com I... Better control of their pricing their Home improvement project Bouvier Québec, QC 6P9... G2G 2R5 Call 1-800-HOME-DEPOT Request a Consultation See why you might have told... # 1829752 is a subjective opinion of poster is them eating your lunch the review or try one of business. Service experience at a Home Depot the cabinets because this flagrant violation of my contract with Home.! Appt was delayed another 2 days until I could trust, this is not the to. Was very professional & complete HORRIBLE experience full attention to my questions, details & needs means we... Report to get a case Number and the trim wood is another WHOLE story shifts claims to Genpact (. I made an appt for measurement, I am still waiting for an outside damage check disappointment! Can refund my card in 2 - 3 days full refund but just. Are no reviews for the company propose a solution to MIKA at the Home Depot, thorough! A security door drafts and condensation between panes are signs your windows are sold at World! Was on time, quick, and provides installation willing to pay twice of poor customer service experience a. Proxy ).Expect extensive delays installation did a great job from start to Assemble 'm a repeat.! House and my beach condo, so All that was a great job taking the measurements and the! A quick site survey we went to the store to pay by phone 21. And cooling costs signs your windows windows are one of the project they... Directly for less than you would pay Home Depot - window Replacement & 4500! For an outside damage check, disappointment a streamlined appearance with energy-efficient ones enjoy!